TERMS OF SERVCIES
Terms and Conditions
Last updated: [15th Sept 2026]
Welcome to the ta.da website. This website is owned and operated by URBANKART, trading under the brand name ta.da.
Registered office:
URBANKART
No. B-1, Lloyds Complex
No. 315, Lloyds Road
Royapettah, Chennai – 600014
Tamil Nadu, India
Throughout these Terms, “ta.da”, “we”, “us” and “our” refer to URBANKART. “You” and “your” refer to any person accessing, browsing or using this website.
By accessing or using this website, placing an order or selecting “I Agree”, you confirm that you have read, understood and agreed to these Terms and Conditions, together with our Privacy Policy and other policies published on the website.
If you do not agree with these Terms, please discontinue your use of the website.
1. Changes to These Terms
We may revise these Terms and Conditions or make changes to the website at any time. Updated Terms will be published on this page with a revised “Last updated” date.
Your continued use of the website after changes are published will constitute acceptance of the updated Terms.
2. Website Information
We take reasonable care to ensure that the information displayed on our website is accurate. However, product colours, textures and finishes may appear slightly different depending on screen settings, lighting and the handmade nature of certain products.
Product descriptions, dimensions, images, prices, availability and other information may be corrected or updated without prior notice.
It is your responsibility to review the product details, dimensions, materials, colours, care instructions and specifications before placing an order.
3. Website Use
You agree to use this website only for lawful purposes.
You must not:
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Use the website in a way that violates any applicable law or regulation
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Attempt to gain unauthorised access to the website, its systems or customer information
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Introduce viruses, malicious code or other harmful technology
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Interfere with the website’s security, operation or functionality
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Use automated tools to extract or reproduce website content without permission
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Impersonate another person or provide false or misleading information
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Use the website or its content for fraudulent or unauthorised commercial purposes
We may suspend or restrict access to the website if we reasonably believe these Terms have been violated.
4. Intellectual Property
Unless otherwise stated, all content on this website is owned by or licensed to ta.da. This includes, without limitation:
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Product designs and illustrations
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Photographs and videos
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Artwork and graphics
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Logos and trademarks
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Written content and product names
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Website design, layout and appearance
The content may not be copied, reproduced, modified, published, distributed, displayed, sold or commercially exploited without our prior written permission.
You may view and temporarily download website content solely for your personal, non-commercial use.
Nothing on this website grants you any ownership rights or licence to use ta.da’s intellectual property.
5. Product Orders
All orders placed through the website are subject to product availability, payment confirmation and our acceptance of the order.
Receiving an order confirmation does not necessarily mean that the order has been accepted. We reserve the right to cancel or refuse an order where:
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A product is unavailable
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Product or pricing information contains an error
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Payment has not been successfully received
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The order appears fraudulent or unauthorised
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Delivery is not possible at the address provided
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The order violates these Terms or another applicable policy
If we cancel an order after receiving payment, the eligible amount will be refunded to the original payment method.
Orders are also governed by our applicable Shipping, Cancellation, Return, Exchange and Refund policies published on the website.
6. Pricing and Payment
Prices displayed on the website are in Indian Rupees unless stated otherwise.
Applicable taxes, shipping charges or other costs will be shown during checkout wherever required.
We reserve the right to correct pricing or product-information errors. If an error affects an order already placed, we will contact you before processing the order or cancel it and issue an applicable refund.
You confirm that the payment information provided by you is accurate and that you are authorised to use the selected payment method.
7. Personalised and Customised Products
You are responsible for checking all names, initials, dates, spellings and other details submitted for personalisation or customisation.
Once production has begun, personalised or customised orders cannot ordinarily be changed, cancelled, returned or exchanged, except where the product delivered is damaged, defective or different from the approved order.
8. Communications
By placing an order, you agree to receive essential transactional communications relating to your purchase. These may include order confirmations, payment updates, dispatch notifications, delivery updates and customer-service messages by email, SMS, telephone or other contact details provided by you.
Promotional emails, SMS messages or other marketing communications will be sent in accordance with your consent and applicable preferences.
You may opt out of promotional emails by:
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Clicking the unsubscribe link in the email; or
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Writing to write2tada@gmail.com
Opting out of promotional communication will not prevent us from sending essential messages relating to an existing order, transaction or customer-service request.
9. Personal Information and Disclosure
Your use of the website is also governed by our Privacy Policy.
We may collect, use, store or disclose information as described in that policy and as reasonably necessary to:
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Process and deliver orders
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Provide customer support
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Prevent fraud or misuse
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Comply with legal obligations
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Respond to a valid request from a court, law-enforcement agency, government authority or regulator
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Protect the rights, safety and property of ta.da, our customers or others
10. Third-Party Links
This website may contain links to third-party websites, services or payment providers for your convenience.
We do not control or endorse these third-party websites and are not responsible for their content, security, availability, privacy practices or terms.
Accessing a third-party website is at your discretion and subject to that third party’s terms and policies.
11. Disclaimer and Limitation of Liability
We aim to keep the website available, secure and accurate. However, we do not guarantee that the website will always operate without interruption, delay, technical error or harmful components.
Your use of the website and reliance on its content are at your discretion.
To the fullest extent permitted by applicable law, ta.da will not be liable for indirect, incidental, special or consequential loss arising from:
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Your use of or inability to use the website
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Unauthorised access to your information caused by circumstances beyond our reasonable control
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Third-party websites or services
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Your reliance on inaccurate or outdated website information
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Misuse of a product or failure to follow the relevant care instructions
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.
12. Indemnity
To the extent permitted by law, you agree to indemnify ta.da against claims, losses, liabilities or reasonable expenses arising from your unlawful use of the website, infringement of another person’s rights or material violation of these Terms.
13. External Links to Our Website
You may link to our website in a lawful and fair manner, provided that the link does not:
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Suggest an association, approval or endorsement that does not exist
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Damage or take unfair advantage of the ta.da name or reputation
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Display our website within another website or frame without permission
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Reproduce or commercially exploit our content
We reserve the right to request the removal of any unauthorised or misleading link.
14. Severability
If any part of these Terms is held to be invalid or unenforceable, the remaining provisions will continue to remain in effect.
15. No Waiver
If we do not immediately enforce a provision of these Terms, it does not mean that we have waived our right to enforce it later.
16. Governing Law and Jurisdiction
These Terms and your use of the website are governed by the laws of India.
Subject to any rights or remedies available to consumers under applicable law, disputes arising from these Terms or the use of this website will be subject to the jurisdiction of the competent courts in Chennai, Tamil Nadu.
17. Contact Us
For questions, feedback or concerns relating to the website or these Terms, please contact:
Email: write2tada@gmail.com
Business: URBANKART, trading as ta.da
Address: No. B-1, Lloyds Complex, No. 315, Lloyds Road, Royapettah, Chennai – 600014, Tamil Nadu, India